Gerber wanted to reclaim share of voice on parent-intent search ('when to start solids', 'organic baby food stage 2') while modernizing email/SMS lifecycle. Fortify Commerce ran an integrated SEO + content + Klaviyo program tied to in-store and DTC sales.
Owned content was outranked by editorial publishers on every top-of-funnel query, despite Gerber owning the most clinically-reviewed nutrition library in the category. Email was batch-and-blast with a 0.12% click rate and no segmentation by infant age.
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